Skip to main content

Hitachi

Hitachi Elevator Asia Pte. Ltd.

Elevators and Escalators Maintenance Services

Maintenance

Elevators and escalators are an essential part of the first impression formed by visitors. With Hitachi Elevator Asia's reliable, consistent and innovative maintenance services in Singapore, the life-span of your elevators and escalators performing at top-condition will be lengthened, thus creating a pleasant and lasting impression of your building.

Our comprehensive maintenance program assesses the efficiency and reliability of your elevator or escalator system to meet the highest safety standards. Being a well-established company, we have been delivering prompt service through experienced and knowledgeable service staff equipped with the most advanced diagnostic tools and equipment.

Additionally, the safety of both customers and our servicing personnel is of utmost importance; with bizSAFE (Level 4) awarded by the WSH Council, Singapore and stringent guidelines laid down by Hitachi Ltd., Japan, and Hitachi Building Systems Co. Ltd, visitors can be reassured of our safety consciousness.

Our reliable and efficient maintenance team not only services your equipment properly, but also provides 24-hour Call Centre Service Hotline (1800-2995055) to handle any breakdowns (in Singapore only) that may occur.

Maintenance System

Our professional maintenance system, "Essence of Maintenance", ensures the safe usage of your elevators and escalators in the long run, with state of the art maintenance tools and professionally trained engineers located both locally and regionally. We are also expanding remote monitoring systems and related technologies, widely used in Japan, to markets worldwide.

Apart from a well-established supply system for maintenance parts, Hitachi also organises regular technical trainings and seminars in Japan as well as overseas to impart the latest maintenance skills and knowledge to our engineers.

Maintenance System - Essence of Maintenance

Monthly Servicing

Monthly Servicing

Our company carries out monthly preventive maintenance work to maintain the equipment in optimal operating condition with minimal disruptions.

Service, Repair/Replacement

Service, Repair/Replacement

Equipment components are serviced, repaired or replaced before the end of each component life span to ensure maximum usage, reliability and safety of the equipment.

Quality Assurance

Quality Assurance

Hitachi ensures consistent high quality products and maintenance service with quality and comprehensive inspections and audits based on local code of practices. These quality inspections ultimately protect your equipment investments and ensure satisfied tenants with a safe and enjoyable riding environment.

Breakdown Recovery (365 / 24)

Breakdown Recovery (365 / 24)

The Call-Centre Service Hotline (1800-2995055) provides prompt response time for both breakdown recovery and feedback service calls for 365 days a year, 24 hours a day with the aim of minimising disruptions to customer's usage of equipment.

Maintenance Inventory

Maintenance Inventory

Our Maintenance Inventory consists of genuine parts and our inventory are available should any need arise. We are supported by our principal in Japan should there be any parts urgently required.

Engineering Support

Engineering Support

With rapid growth in technology, lift contractors & manufacturers will constantly develop, change and update lift systems. Our engineering support provides our maintenance personnel with the latest diagnostic tools, trouble-shooting and technical support. Additionally, Hitachi Elevator Asia also has in-house Japanese Engineers to support.

Training

Training

Training is carried out regularly, with the support of training materials and trainers from our principal in Japan, to upgrade our personnel skill and knowledge to empower them to provide top-quality service to the equipment.